AI Work Redesign · Speaking & Workshops

Get more capacity from the team you already have.

Keen Alliance finds the work your people are losing hours to, rebuilds it around what AI should handle and what a person still owns, and measures what changed.

Based in Hampton Roads, Virginia. Working with organizations locally and nationwide.

3 hrs → 20 min One recurring workflow after redesign, with human sign-off kept in place
815+ Employees in operations supported across 80 job sites
98-person Regional team led through policy, process, and performance change
10+ years Working with sensitive records and controlled documentation

Experience reflects Andrew Keener’s professional background across operations, knowledge management, process improvement, documentation, and team leadership. It is not presented as a guaranteed client result.

Your team is maxed out.

Hiring is slow and expensive, and the people you already have are spending hours on preparation, searching, handoffs, and rework. The AI you are already paying for has not given any of that time back.

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Before 3 hours ↓ After 20 minutes
What this looks like

One recurring workflow went from about three hours to about twenty minutes.

A proposal estimate required roughly three hours of careful preparation and review every time it was completed.

Instead of adding AI to one step, the work was reconsidered from beginning to end. The review sequence was standardized, reusable AI instructions handled the repetitive analysis, and a human check stayed in place before anything could move forward.

Before About three hours of preparation and review.
What changed A defined review sequence, reusable AI instructions, and a required human sign-off.
After About twenty minutes with the human review still in place.

This example comes from Andrew Keener’s professional work history and is provided to demonstrate the type of redesign involved. It is not presented as a Keen Alliance client result or a guarantee of future performance.

Why nothing changed

Your organization may have AI. That does not mean the work has changed.

AI arrived faster than most organizations could redesign the work around it. Licenses were purchased, training sessions were held, and people started experimenting. The processes underneath stayed almost exactly the same.

The same information still moves through the same people. The same reviews happen in the same order. The same approvals still create the same delays. Employees may use AI inside individual steps, but nobody has asked whether the workflow itself still makes sense.

That is where Keen Alliance starts. Not with how to add more AI, but with the work your team is already responsible for and how it should run now.

This is an organizational problem, not a technology problem.

Deloitte surveyed 501 senior managers and executives in 2026. Only 5 percent said their business processes were highly prepared for AI agents, while 74 percent expected nearly half of their processes to be redesigned or rebuilt around them within four years.

Deloitte, AI Agents Are Only the Beginning, 2026

How it works

Start with the work, then decide where AI belongs.

Most AI projects begin with a tool and go looking for places to use it. We begin with a piece of work that matters to your business, and we stay until your team is actually running it the new way.

1

Find the work

  • Map how the work actually moves today, including the people, handoffs, and decisions
  • Establish a baseline: time, frequency, rework, delays, capacity
  • Identify what is worth changing first and what it is likely worth
2

Build and put it in place

  • Redesign the workflow rather than automating the waste in it
  • Configure what AI handles and define what people decide, review, and approve
  • Document it, train the team, and get it running on real work
3

Support and optimize

  • Compare the result against the baseline and report what actually changed
  • Adjust as your process, your team, and the tools change
  • Available for ongoing reviews and support so the work keeps producing
Built to hold up in the real world

A faster workflow still needs clear ownership and boundaries.

Redesigning work with AI is not about moving as many tasks as possible to a machine. Every engagement makes clear what AI may handle, what information it may use, what still requires a person to decide, who reviews important output, and what happens when something falls outside the normal process.

That matters everywhere, and it matters most in records-heavy and regulated work that has to hold up under an audit, a client review, or a records request. Andrew spent more than ten years working with sensitive records and controlled documentation, and that experience shapes where these boundaries get drawn.

Those decisions become part of the workflow rather than an afterthought. Keen Alliance does not provide legal opinions, compliance certification, or security engineering, and policy work should be reviewed by your counsel before adoption.

Who this work is for

Best fit is an organization with expensive work that repeats.

We work across industries because the underlying problem is not specific to one sector. The strongest engagements involve recurring knowledge work where people review information, prepare documents, coordinate decisions, produce reports, research, and move work through multiple handoffs.

Strong fit

  • Professional services where the same documents and decisions repeat: architecture, engineering and construction, legal, accounting, consulting
  • Operationally complex service businesses with field teams and heavy coordination
  • Records-heavy and regulated environments where the work has to hold up under review
  • Organizations that already bought AI and have not seen it change anything
  • Institutions and agencies where a sponsor can authorize a process change

Probably not a fit

  • You want individual tutoring or a tour of AI tools
  • The work is annoying but not expensive enough to matter
  • Nobody has authority to change how the process runs
  • You are looking for custom software development or IT infrastructure
You work directly with Andrew

I learned how work breaks long before AI became part of the conversation.

My approach to AI comes from years spent inside operations, knowledge management, documentation, process improvement, team leadership, and controlled work environments.

That includes helping run operations involving more than 800 employees across dozens of job sites, leading a 98-person team, writing policies and operational guidance, working with sensitive records and controlled documentation, training people with very different levels of technical experience, and improving the systems people rely on to get work done.

That background shapes how Keen Alliance approaches AI. The question is rarely what else a tool can do. The more useful question is how the work should be done now.

I founded Keen Alliance Consulting in 2022 and began focusing heavily on practical AI application in 2023, as generative AI moved into everyday business work. Today my work is helping organizations move past scattered experimentation and rebuild real work around what people and AI can each do well.

View Andrew on LinkedIn
What people say

Practical enough to use. Specific enough to matter.

Verified reviews from people who have worked with Keen Alliance Consulting.

★★★★★
“Instead of giving me a generic, one-size-fits-all solution, he took the time to truly understand the specific, unique needs of my business and guided me to the exact tools that would move the needle for us.”
Matt WeberGoogle Review
★★★★★
“Andrew has a rare ability to make complex AI concepts practical and easy to apply.”
Bardo MunizGoogle Review
★★★★★
“He inspired one of our students to continue pursuing a career in IT and begin the process of their AI start-up. … I will continue to collaborate with Keen Alliance Consulting.”
Jeannelle HarrisVersAbility TECH · Google Review
Common questions

What people ask before we talk.

How do you price projects?

Every engagement is a fixed project price. Keen Alliance does not bill by the hour. After a short first conversation you receive a written scope describing the business problem, what we deliver, what your team provides, the price, what is excluded, and how we will tell whether it worked. If the scope changes, we handle it with a written change order rather than adding hourly charges.

How long does a project take?

Most engagements run several weeks rather than several months, because they are scoped around specific work rather than an open-ended transformation. The written scope states the timeline and the milestones before you commit to anything.

How much of my team’s time will this take?

Less than people expect, but it is not zero. We need time with the people who actually do the work, usually a few conversations plus a training session, and time with whoever owns the process. A redesign built without the people doing the work does not get used, so this part is not optional.

Do you build custom software, integrations, or on-premise AI systems?

No. Keen Alliance is not a software development or IT company. We do not build custom applications or API integrations, deploy local or air-gapped AI systems, host models, or provide managed IT or cybersecurity services. We configure and implement inside the AI platforms you already own, and when a workflow genuinely requires development or infrastructure, we say so and work alongside your internal technical team or a qualified partner.

Do we need ChatGPT, Copilot, Claude, or another specific platform?

No. The work begins with your business process rather than a preferred technology. Keen Alliance receives no compensation from AI companies for recommending their products, and we consider what you already own first.

What if we are not sure which work to start with?

That is what the AI Capacity Audit is for. It establishes how many hours a week your team is losing to work AI should be handling, compares the opportunities, and recommends what to fix first. The cost credits toward implementation if you move forward.

How do you handle sensitive information and records?

Every engagement defines what information AI may use and what it may not, who verifies output, and how decisions get documented. Andrew spent more than ten years working with sensitive records and controlled documentation, and that experience shapes how these boundaries get set. Keen Alliance does not provide legal opinions, compliance certification, or security engineering, and any policy work should be reviewed by your counsel before adoption.

How do you measure whether it worked?

Before anything changes we establish a practical baseline using measures such as time per occurrence, frequency, number of people involved, turnaround time, rework, backlog, or capacity. After the new workflow is in place we review the same measures so leadership can see what actually changed, including anything that did not improve.

Do you support us after the project is finished?

Yes. Workflows drift as your process changes, your team changes, and the tools themselves change. New people also need to be brought onto the new way of working. Ongoing review, adjustment, and support are available and we scope that separately once you can see what was built.

Who do you work with?

Established organizations with recurring, knowledge-heavy work and a leader ready to change how that work gets done. Clients come from different industries because the underlying problem is usually the same: people are doing work that was designed before today’s AI capabilities existed, and leadership wants a practical way to reconsider it.

Bring me one piece of work that’s taking too long.

Tell me what it is and where it gets stuck. We will look at whether AI belongs in it, what should change, what still needs a person, and whether fixing it is worth doing. If it is not a good fit for Keen Alliance, I will tell you on the call.

Prefer email? Tell me what the workflow is and where it is getting stuck. info@keenallianceconsulting.com

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Experience described on this page comes from Andrew Keener’s professional work history and is not presented as a Keen Alliance client result or a guarantee of future performance. © 2026 Keen Alliance Consulting.